Toshiba Solutions

Toshiba Restructures… Third Generation Continues Sales & Support

May 29, 2017 – With Toshiba’s surprise exit from the telecom market, Mitel has stepped in to alleviate any remaining uncertainty by acquiring Toshiba Telecom’s assets and support obligations.

As an established, proven Mitel partner, Third Generation is ideally positioned to support your Toshiba systems and phones.  We’ve been serving the Pittsburgh region for 34 years.  To keep you informed on Mitel’s obligations, here are answers to some frequently asked questions…

1.      Are my current contracts with Toshiba still valid? 
Yes, contracts will remain valid. Mitel will be responsible for fulfilling all contracts immediately following the closing of the deal.

2.      Will my warranties still be in effect?
Yes. Mitel will be prepared to accept extended warranties.

3.      Will any service quality/policies change?
No. Mitel is as committed as Toshiba in delivering quality products and services to our partners and customers.

4.      Will Toshiba inventory levels remain the same?
Inventory levels fluctuate with all businesses; however, we are confident we can ensure continuity of supply.

5.      Will quotes I received on Toshiba solutions still be honored?
Yes, if they are backed by Toshiba or an accredited partner.

We are committed to facilitating a smooth transition for each of you. If you have any questions, please contact us.

Local Small Business to Nationwide Enterprise…
Third Generation Leads the Way

One of your most important business assets is your voice communication system. The right system gives you the power to attract and retain customers, increase productivity, save money, enhance your image and improve customer satisfaction.

Third Generation and Toshiba support your local offices and locations nationwide. Our Toshiba Certified team provides you with the expert guidance you need to select a new system or upgrade your current technology.

Toshiba offer mobility, unified communications, collaboration, networking, security, contact center and more – all delivered and supported by your local technology leader, Third Generation. Please contact us to get all the details about Toshiba solutions and how they give businesses like yours an extra edge.

Full Service Deployments, Training & Support

Our Toshiba project team manages all the set-up, programming and implementation details for you. Then we make sure every user has the tools and training they need to become immediately productive. From Day One we’re always on call 24×7 to serve you with on demand support or affordable Maintenance Plans.

Contact Third Generation Today
Count on “Total Customer Care”