News & Announcements

Keep up with the latest News from Third Generation

Serving Pittsburgh, Western Pennsylvania and the Tri-State region for over 30 years, we’re one of the region’s leading business communications and technology providers. Third Generation helps you keep up with technology so you can improve your business.
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February 2018 Newsletter

In this issue we cover: RingCentral offers Popular, All-in-one Cloud Phone System or just the Apps your business needs; How Mitel’s MiTeam App transforms Team Meetings & Workspaces; Take control of your network… SD-WAN Services offer lowers costs and flexibility to connect your Business; Buy Local…Get More for Less with Third Generation’s Cloud Voice Service; and Why SIP Trunks are a popular Phone Line Replacement.
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December 2017 Newsletter

In this issue we cover: Get Ready for a Successful 2018… Schedule your Technology Planning Huddle with Third Generation; Connect your Smartphones with Third Generation’s Mobile App; How Mitel’s MiTeam App transforms Team Meetings & Workspaces; When was the last time you looked at your Broadband or Phone Bills? and 5 Reasons Video Conferencing is Better than In-Person Conferencing.
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October 2017 Newsletter

In this issue we cover: Mitel’s UC Leadership Plan continues with ShoreTel acquisition announcement; Top Reasons to move to UC Cloud Voice Powered by Third Generation; Connecting your Business with Cost-effective SIP Trunks; Getting the Word Out… The Ins and Outs of VoIP Paging Systems; and Need an Avaya escape hatch? More reasons to go with Mitel & Third Generation.
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June 2017 Newsletter

In this issue we cover: Mitel’s purchase of Toshiba streamlines Third Generation’s ongoing support; Take advantage of Mitel’s Purchasing Contract for Non-Profits, Schools & Government Agencies; New Third Generation Cloud Voice features: Voice-to-Text Transcription & iPhone App; Check out Yealink’s T4 Series phones; and Your single source for Communications, Carrier, Broadband & Network services!
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April 2017 Newsletter

In this issue we cover: Toshiba restructures… Third Generation continues Sales & Support; Third Generation Cloud Voice… No DIY only ROI; Converging Voice & Data… How the Right Network changes Everything; Plan ahead with Third Generation to make your Office move easy; Mitel MiCollab Collaboration Suite Release 7.3 is now available; and How Third Generation’s National Accounts Program simplifies your U.S. Market telecom management.
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January 2017 Newsletter

In this issue we cover: Pittsburgh Parking Authority upgrades Voice Communications to improve operations; Schedule your 2017 Technology Planning Session now; Mitel’s new 6900 IP Series premium phones provide seamless BlueTooth connectivity with your smart phone; Want more Loyal customers and Bigger profits? How Contact Center technology for SMBs increases customer satisfaction; Trade Up Offers Help Businesses Comply with pending Kari’s Law for 911 Calls.
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November 2016 Newsletter

In this issue we cover: More Winter Storms on the way… Is your business ready?… QoS (Quality of Service) solutions improve IP-based Business Voice and Video; How Third Generation Cloud Service makes Pittsburgh Business Voice easy; Download your copy of ‘Cloud Communications for Dummies’ today; Manage Contact Center Functions from Anywhere with Toshiba’s latest UCedge App.
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September 2016 Newsletter

In this issue we cover: Tired of DIY technology? Try Third Generation’s turnkey Cloud Voice; VoWiFi arrives… Mitel’s MiVoice Office 250 Release 6.2 adds support for MiVoice 5624 wireless phone; ShoreTel Onsite systems deliver lowest TCO; Toshiba adds Salesforce integration to IPedge; Mitel extends generous ‘Make the Move’ Promotions; Get customized Service Coverage from Pittsburgh’s White Glove Support Team; Mitel ‘Phone Manager’ Release 4.3 adds more smartphone mobility with VoWiFi or 4G/3G access.
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July 2016 Newsletter

In this issue we cover: Managing Service Workers? Mitel supports Real-Time Communications with ‘FieldAware’; Is your Wireless Network as fast as your best people?; Why Pittsburgh’s “Angels’ Place” moved to Third Generation’s Cloud Voice Service; ShoreTel Onsite Phone Systems as a Strategic Choice; Toshiba upgrades UCedge for the Contact Center.
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April 2016 Newsletter

In this issue we cover: Why Pittsburgh’s STORExpress made the switch to Cloud Voice from Third Generation; ShoreTel highlights 5 phone system trends to watch in 2016; Non-Profits, Schools, Agencies – Mitel NJPA Contract provides Special Pricing; Why Toshiba’s UCedge App won 2016 UC Product of the Year Award; Third Generation celebrating 33 Years serving the Tri-State Region.
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February 2016 Newsletter

In this issue we cover: “White Glove” Cloud Voice Service – Local Delivery & Support; Finally! Congress makes Section 179 Tax Break permanent for 2016 and Beyond; How Mitel MiVoice Office 250 hits the On-site sweet spot for Small Businesses; Unwire your Business with Toshiba End-points for Office Mobility; A Quick Tour of ShoreTel’s ‘Brilliantly Simple’ On-premises Innovations.
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December 2015 Newsletter

In this issue we cover: A Word About Phone Security… Tips to defeat hackers; 2016 Budget Season… Schedule a Technology Assessment & Planning session today; Beat the weather with Third Generation Cloud Voice; Mitel’s MiCollab App… Award-winning Mobile tools; ShoreTel’s Connect Contact Center builds positive customer experiences; Important E-Rate funding update for K-12 Schools & Libraries; Toshiba Trade Up Promotions.
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